Support
Stuck on something? You will find many answers on this site, and otherwise you can reach us by email.
Write to us
For questions about the app, your plan or a specific order:
support@zuarbito.comAvailability
- Monday to Friday on German business days, Berlin time zone
- First reply usually within one business day; how long a fix takes depends on the case
- Support in English and German, by email
- If a problem blocks your production, put “production blocked” in the subject line and we handle it first
This helps us answer
- Your shop’s address, for example your-shop.myshopify.com
- The order number if your question is about an order
- What you expected and what happened instead
Please don’t send us customer files or login details by email.