Zuarbito DE Notify me

Support

Stuck on something? You will find many answers on this site, and otherwise you can reach us by email.

Write to us

For questions about the app, your plan or a specific order:

support@zuarbito.com

Availability

  • Monday to Friday on German business days, Berlin time zone
  • First reply usually within one business day; how long a fix takes depends on the case
  • Support in English and German, by email
  • If a problem blocks your production, put “production blocked” in the subject line and we handle it first

This helps us answer

  • Your shop’s address, for example your-shop.myshopify.com
  • The order number if your question is about an order
  • What you expected and what happened instead

Please don’t send us customer files or login details by email.

Look it up yourself